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University Health Service
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Our values

Our vision is to deliver outstanding, patient-centred care that meets the evolving needs of our community. We aim to create a safe, compassionate, and forward-thinking practice where patients feel listened to and supported, and where staff are empowered to provide the highest standards of care. Through continuous improvement, collaboration, and innovation, we strive to build a trusted practice that promotes health, wellbeing, and equality for all.

Our mission is to provide high quality, accessible, and compassionate healthcare to all our patients. We are committed to delivering safe and effective services through teamwork, professionalism, and continuous learning. By working collaboratively and treating everyone with dignity and respect, we aim to improve health outcomes, support our community’s wellbeing, and create a positive and supportive environment for both patients and staff.

Our values

Compassionate care

We will strive to offer complete, compassionate and coordinated patient care, delivered in a timely and convenient manner.

A supportive team

To foster an inclusive and cohesive environment where our teams feel supported, valued and whose opinions matter in our mission to deliver excellent patient care.

Sustainable practice

We will use time, resources, and systems wisely to ensure long-term sustainability for our patients and our practice.

Working in partnership

We aim to build strong, positive relationships with the University, local hospitals, community teams, and health organisations, contributing to shared goals and being recognised as a valued partner.